CUSTOMER & COMPETITOR RESEARCH
Analysis of customer trends, behaviors and demographics. Research support provided for new customer acquisition, new product/service launch, customer attitude changes and competitor SWOTs. Trend North provides additional context to help your company gain new customers, enhance your existing customer base and take back lost customer share.
What We Will Do
Competitor review and market impact report out
Customer feedback survey and focus groups
Development of customer lifetime value metricsMarketing funnel discovery, development and testing
Market segment review and discovery for “Greenfield” leads
Current customer review and discovery for “Land & Expand” opportunities
Key customer timeline and “Surprise & Delight” calendar
OUR GOAL:
Listen intently, gather information, and learn quickly to help you capture the hearts and minds of your customers and out maneuver your competitors.
